CITIZENS STATE BANK
INTERNET BANKING AGREEMENT
ELECTRONIC FUND TRANSFERS
Type of Transfers You may access your accounts by computer using
your personal identification number (PIN) and your account number
to:
-
transfer funds from checking to checking
-
transfer funds from
checking to savings, money market
-
transfer funds from savings,
money market to checking
-
transfer funds from savings, money market
to savings, money market
-
make payments form checking to loan
accounts with us
-
make payments from savings, money market to loan
accounts with us
-
get information about checking, savings, money
market account balances, deposits and withdrawals in the last
statement cycle, and account balance of certificates of deposit and
loans.
Limitations on Frequency of Transfers Transfers from a savings or
money market account to another account or to third parties by
preauthorized, automatic, telephone, or computer transfers are
limited to six per month. For security reasons there are other
limits on the number of transfers you can make by computer. Periodic
Statements You will get a monthly account statement from us for your
checking accounts. You will get a monthly account statement from us
for your savings accounts, unless there are no transfers in a
particular month, in any case, you will get a statement at least
quarterly. Your Rights and Liabilities Security of your transactions
is important to us. Use of the Internet Banking services will
therefore require a PIN or password. If you lose or forget your PIN
or password, please call: 1-507-477-2212 (Hayfield) or 1-507-635-2481
(Mantorville) or 1-507-374-6090 (Dodge Center) during normal
business hours. We will accept as authentic any instructions given
to us through the use of your password or PIN. You agree to keep
your PIN and password secret and to notify us immediately if your
PIN or Password is lost or stolen or if you believe someone else has
discovered your PIN or password. You agree that if you give your PIN
or password to someone else, you are authorizing them to act on your
behalf, and we may accept any instructions they give us to make
transfers or otherwise use the Internet Banking services. You may
change your password at any time by using TeleBank. We may be liable
for certain security breaches to the extent required by applicable
law and regulation. We do not assume any other liability or
otherwise guarantee the security of information in transit to or
from our facilities. Please note that we reserve the right to:
(1)
monitor and/or record all communications and activity related to the
Internet Banking services; and
(2) require verification of all
requested transfers in the manner we deem appropriate before making
the transfer (which may include written verification by you).
You
agree that our records will be final and conclusive as to all
questions concerning whether or not your PIN or password was used in
connection with a particular transaction. If any unauthorized use of
your PIN or password occurs you agree to:
(1) cooperate with us and appropriate law enforcement authorities in identifying and
prosecuting the perpetrator; and
(2) provide reasonable assistance
requested by us in recovering any unauthorized transfer of funds.
Notify us immediately if you believe your PIN or password has been
lost or stolen. Telephoning is the best way to keep your possible
losses down. You could lose all of the money in your account (plus
your maxi-mum line of credit). If you tell us within two (2)
business days you can lose no more than $50.00. If you do NOT tell
us within two (2) business days after you learn of the loss or theft
of your PIN or password, and we can prove we could have stopped
someone from using your PIN or password without your permission if
you had told us, you could lose as much as $500.00. Also, if your
statement shows transfers that you did not make, tell us at once. If
you do not tell us within sixty (60) days after the statement was
mailed to you, you may not get back any funds you lost after the 60
days if we can prove that we could have pre-vented someone from
taking the funds if you had told us in time. If you believe your PIN
or password has been lost or stolen or that someone has transferred
or may transfer money from your account without your permission,
call 1-507-477-2212 (Hayfield) or 1-507-635-2481 (Mantorville) or
1-507-374-6090 (Dodge Center) during normal business hours.
WE CANNOT ACCEPT NOTIFICATION OF LOST OR STOLEN PINS OR PASSWORDS OR
UNAU-THORIZED TRANSFERS VIA E-MAIL Error Resolution Notice In case
of errors or questions about your electronic transfers call us at
1-507-477-2212 (Hayfield) or
1-507-635-2481 (Mantorville) or 1-507-374-6090 (Dodge Center) or
write us at:
Citizens State Bank
216 1st Ave NE Box 5
Hayfield, MN 55940
Or
402 Main Street North Box 358
Mantorville, MN 55955
Or
42 Main Street West Box 358
Dodge Center, MN 55927
Notify us immediately if you think your statement or receipt is
wrong of if you need more information about a transaction listed on
the statement or receipt. We must hear from you no later than 60
days after we sent the FIRST statement on which the problem or error
first appeared.
(1) Tell us your name and account number.
(2)
Describe the error or the transfer you are unsure about, and explain
as clearly as you can why you believe it is an error or why you need
more information.
(3) Tell us the dollar amount of the suspected
error.
If you tell us orally, we may require that you send us your
complaint or question in writing within 10 business days. We will
determine whether an error occurred within 10 business days (20
business days for new ac-counts) after we hear from you and will
correct any error promptly. If we need more time, however, we may
take up to 45 days (90 days for new accounts or point-of-sale or
foreign-initiated transfers) to investigate your complaint or
question. If we decide to do this, we will credit your account
within 10 business days (20 business days for new accounts) for the
amount you think is in error, so that you will have use of the money
during the time it takes us to complete our investigation. If we ask
you to put your complaint or question in writing and we do not
receive it within 10 business days, we may not credit your account
for 30 days after the first deposit is made. We will tell you the
results within three business days after completing our
investigation. If we decide that there was no error, we will send
you a written explanation. You may ask for copies of the documents
that we used in our investigation. Confidentiality We may disclose
information to third parties about your account or the transactions
you make:
(a) where it is necessary for completing transactions or
resolving errors involving the Services; or
(b) in order to verify
the existence and condition of your account for a third party, such
as a credit bureau or a merchant; or
(c) in order to comply with
government agency rules, court orders, or other applicable law; or
(d) to our employees, service providers, auditors, collection agents,
affiliated companies, or attorneys in the course of their duties
and to the extent allowed by law; or e) if you give us permission.
Limitation of Liability Except as otherwise provided in this
Agreement or by law, we are not responsible for any loss, injury, or
damage, whether direct, indirect, special, or consequential, caused
by the Internet Banking service or the use thereof or arising in any
way out of the installation, operation, or maintenance of your PC
equipment. Waivers No waiver of the terms of this Agreement will be
effective, unless in writing and signed by an officer of this bank.
Assignment You may not transfer or assign your rights or duties
under this Agreement. Governing Law The laws of the State of
Minnesota shall govern this Agreement and all transactions
hereunder. Customer acknowledges that he/she has reviewed this
Customer Agreement, understands the terms and conditions set forth
herein, and agrees to be bound hereby. Indemnification Customer, in
consideration of being allowed access to the Internet Banking
services, agrees to indemnify and hold the Bank harmless for any
losses or damages to the Bank resulting from the use of the Internet
Banking services, to the extent allowed by applicable law.
Citizens State Bank
216 1st Ave NE Box 5
Hayfield, MN 55940
Or
Citizens State Bank
402 Main Street North Box 358
Mantorville, MN 55955
Or
Citizens State Bank
42 Main Street West Box 388
Dodge Center, MN 55927