Stronger password requirements are
coming Nov. 2! Passwords must contain at least 10 characters, will expire every
365 days and cannot match your previous five passwords. If your current
password meets these requirements, no action is needed. Otherwise, you’ll be
prompted to update it when you log in on or after Nov. 2.
Please ensure you are using the latest app version. This could require deleting and re-downloading the app via the Apple or Google Play Store.
New login names cannot contain any numbers and new passwords cannot match your login name. Your new password must be at least 8 characters long, include one uppercase letter, one lowercase letter and contain a special character.